Frequently Asked Questions
Everything you need to know about finding your dream dress.
How do I determine the correct size for my dress?
Since sizing varies by designer, we provide a specific size chart on every product page. We recommend taking your bust, waist, and hip measurements and comparing them to the chart to ensure the perfect fit.
What is your return policy for formal wear?
We accept returns on most dresses within 14 days of delivery, provided they are unworn, unwashed, and have all original tags attached. Please note that some clearance items are marked as final sale.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. We also offer expedited and overnight shipping options at checkout if you need your dress for an upcoming event.
Can I track my shipment?
Yes, as soon as your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible payment plans through Affirm, allowing you to pay for your dress over time.